Azure EA Portal Management - Microsoft Cost Management (2023)

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This article explains common tasks that an admin performs in the Azure EA portal ( The Azure EA Portal is an online management portal that helps customers manage the costs of their Azure EA services. For introductory information about the Azure EA portal, seeStart with the Azure EA portalArticle.


We recommend direct and indirect EA Azure customers to use Cost Management + Billing in the Azure portal to manage their subscription and billing instead of using the EA portal. For more information about managing subscriptions in the Azure portal, seeStart EA billing in the Azure portal.

Effective February 20, 2023, EA Indirect Customers will no longer be able to manage their billing account in the EA Portal. Instead, they must use the Azure portal.

This change does not affect Azure Government EA subscriptions. They continue to use EA's portal to manage their subscriptions.

Activate your subscription

To activate your service, the initial company administrator opens theAzure company portaland log in with the email address from the invitation email.

If you have been set up as a company administrator, you do not need to receive the activation email. Go toAzure company portaland sign in with your work, school, or Microsoft account email address and password.

If you have more than one subscription, select one to activate. By default, only active subscriptions are displayed. To view subscription history, delete theActiveOption in the upper-right corner of the Azure Enterprise portal.

Underenrollment, shows the conditionActive.

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Only existing Azure Enterprise admins can create other Enterprise admins.

Create another company admin

Depending on the situation, use one of the following options.

If you are already a company admin

  1. login inAzure company portal.
  2. Go toTut>Registration Details.
  3. Choose+ Add adminin the upper right corner.

Make sure you have the user's email address and preferred authentication method, e.g. For example, a work, school, or Microsoft account.

If you are not a company admin

If you're not a company admin, contact a company admin to ask them to add you to a record. The company admin uses the previous steps to add you as a company admin. After you've been added to a record, you'll receive an activation email.

If your company administrator cannot help you

If your company admin can't help you, create oneAzure-Supportanfrage. provide the following information:

  • Registration number
  • Email address to add and authentication type (work, school, or Microsoft account)
  • Email approval from an existing company admin


  • We recommend that you always have at least one company administrator active. If an active company administrator is not available, contact your partner to change the contact information on the volume licensing agreement. Your partner may make changes to the customer's contact information using the Change Contact Information (CICR) process available in the eAgreements Tool (VLCM).
  • Each new EA admin account created using the CICR process is granted read-only permissions to register in the EA portal and the Azure portal. To increase access, create oneAzure-Supportanfrage.

Create an Azure Enterprise department

Company admins and department admins use departments to organize and report on corporate Azure services and usage by department and cost center. The company administrator can:

  • Add or remove departments.
  • Link an account to a department.
  • Create department admins.
  • Allow department admins to view prices and costs.

A department admin can add new accounts to their departments. They can remove accounts from their departments, but not from the registry.

To add a department:

  1. Do not enter a portal Azure Enterprise.
  2. Select in the left paneTut.
  3. Choosedepartmenttab, and then select+ Add department.
  4. Enter the information. The department name is the only required field. It must be at least three characters long.
  5. When you're done, selectAdd to.

Add a department admin

After a department is created, the company admin can add department admins and assign each one to a department. Department admins can perform the following actions for their departments:

  • Create other department admins
  • View and edit department properties such as name or cost center
  • Add Accounts
  • remove accounts
  • Download usage details
  • View monthly usage and fees¹

¹ A company administrator must grant these permissions. If you've been granted permission to view monthly department usage and charges but can't see them, contact your partner.

How to add a department admin

As a company administrator:

  1. Do not enter a portal Azure Enterprise.
  2. Select in the left paneTut.
  3. Choosedepartmenttab, and then select the department.
  4. Choose+ Add adminand add the required information.
  5. For read-only access, set theJust readoptions forSimand then selectAdd to.

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How to set read-only access

You can grant read access to department admins.

  • When creating a new department admin, set the read-only option toSim.

  • To edit an existing department admin:

    1. Select a department, then select the pencil icon next to itHead of departmentyou want to edit.
    2. Set the read-only aperture toSimand then selectointment .

Company admins are automatically granted department admin privileges.

Add an account

The structure of accounts and subscriptions affects how they are managed and how they appear on your invoices and reports. Examples of typical organizational structures include business units, functional teams, and geographic locations.

To add an account:

  1. Select in the Azure Enterprise portalTutin the left navigation pane and select an application.
  2. Chooseinvoiceaway. Notinvoicepage, select+ Add account.
  3. Select a department or leave it blank and choose the authentication type you want.
  4. Enter a friendly name to identify the account in reports.
  5. the introduceAccount owner email addressAddress to be associated with the new account.
  6. Confirm the email address and selectAdd to.

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To add another account, selectadd another account, or selectAdd toin the lower right corner of the left toolbar.

To verify account ownership:

  1. Do not enter a portal Azure Enterprise.

  2. See the state.

    Status should change fromPendingProStart/End Date. The start/end date is the date the user first entered and the end date of the contract.

  3. If thenotemessage appears, the account holder must selectContinueto activate the account when they sign in to the Azure Enterprise portal for the first time.

Add an account from another Azure AD tenant

By default, a record is associated with a specific Azure AD tenant. Only accounts from that tenant can be used to set up an Azure registration account. However, you change the behavior to allow an account to be associated with each Azure AD tenant.

To add an account for a tenant:

  1. Select in the Azure Enterprise portalTutin the navigation area on the left.
  2. Choose the appropriate inscription. Note the current setting forauthentication level, if you want to restore the configuration later.
  3. If not already configured, change the authentication level toCross-tenant work and school account.
  4. Add the account using your Azure AD credentials as described in the previous section.
  5. Give the... backauthentication levelreset to the previous setting or set toCompany and School Account.
  6. Sign in to the EA portal to verify that you can view the applicable subscription offers so that you can add subscriptions in the Azure portal.

Change ownership of Azure subscriptions or accounts

This section applies only when changing the ownership of a subscription. Changing ownership of a subscription doesn't require an Azure support ticket. Enterprise admins can use the Azure Enterprise portal to transfer account ownership of selected or all subscriptions in an enrollment. You also have the option to change the subscription directory (client directory).

However, an EA Admin cannot transfer an account from one registry to another. A support request is required to transfer an account from one subscription to another. For information on transferring an account from one registry to another, seeTransfer a corporate account to a new registry.

Admins of prepaid subscriptions can also transfer account ownership of their subscriptions to an EA Enrollment using the same process.

When you subscribe or transfer account ownership, Microsoft updates the account owner.

Before transferring ownership, familiarize yourself with these Azure role-based access control (Azure RBAC) policies:

  • Performing subscription or account ownership transfers between two organization IDs in the same tenant preserves Azure RBAC policies, existing service admin, and co-admin roles.
  • Cross-tenant signatures or account ownership transfers result in the loss of your Azure RBAC policies and role assignments.
  • Policies and administrator roles are not transferred between different directories. Service admins are updated to the owner of the target account.
  • To avoid losing Azure RBAC policies and role assignments when transferring the subscription between tenants, ensure that theMove subscriptions to the recipient's Azure AD tenantcheck box remainsunchecked. This preserves the services, Azure roles, and policies in the current Azure AD tenant and only transfers billing ownership of the account.

Before changing an account owner:

  1. In the Azure Enterprise portal, see theinvoiceand identify the source account. The source account must be active.
  2. Identify the target account and make sure it is active.

To transfer account ownership to all subscriptions:

  1. Do not enter a portal Azure Enterprise.
  2. Select in the left navigation paneTut.
  3. ChooseinvoiceTab and hover over an account.
  4. Select the change account owner icon on the right. The icon resembles a person.
    Azure EA Portal Management - Microsoft Cost Management (5)
  5. Select and select the target account to transfer toNext.
  6. If you want to transfer account ownership between Azure AD tenants, select thatMove subscriptions to the recipient's Azure AD tenantcheck box.
  7. Confirm the transfer and selectFrom you.

To transfer account ownership to a single subscription:

  1. Do not enter a portal Azure Enterprise.
  2. Select in the left navigation paneTut.
  3. ChooseinvoiceTab and hover over an account.
  4. Select the Transfer Signatures icon on the right. The icon resembles a page.
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  5. Select the target account to transfer the subscription and select itNext.
  6. If you want to transfer subscription ownership between Azure AD tenants, select thatMove subscriptions to the recipient's Azure AD tenantcheck box.
  7. Confirm the transfer and selectFrom you.

Link an account to a department

Company admins can link existing accounts to departments during registration.

Associating an account with a department

  1. Sign in to the Azure EA portal as a company admin.
  2. ChooseTutin the left navigation.
  3. Chooseinvoice.
  4. Hover over the account row and select the pencil icon on the right.
  5. Select the department from the drop down menu.
  6. Chooseointment .

Link an existing account to your prepaid subscription

If you already have an existing Microsoft Azure account in the Azure portal, enter the associated school, work, or Microsoft account to associate it with the Enterprise Agreement record.

Link an existing account

  1. Select in the Azure Enterprise portalTut.
  2. Chooseinvoiceab.
  3. Choose+ Add account.
  4. Enter the work, school, or Microsoft account associated with the existing Azure account.
  5. Confirm the account associated with the existing Azure account.
  6. Provide a name that you want to use to identify this account in reports.
  7. ChooseAdd to.
  8. To add an additional account, you can select that+ Add accountOption again or return to the home page by selecting the buttonAdministratorKnopf.
  9. If you show theminvoicepage, the newly added account appears in aPendingStatus.

Confirm account ownership

  1. Sign in to the email account associated with the work, school, or Microsoft account you provided.
  2. Open the email notification titled"Invitation to Activate Your Account on Microsoft Volume Licensing's Microsoft Azure Service".
  3. ChooseSign in to the Microsoft Azure Enterprise PortalLink in the invitation.
  4. ChooseTo enter.
  5. Enter your work, school, or Microsoft account and password to sign in and verify account ownership.

Azure Marketplace

While most subscriptions can be converted from the usage-based environment to the Azure Enterprise Agreement, Azure Marketplace services cannot. For a unified view of all subscriptions and fees, we recommend adding Azure Marketplace services to the Azure Enterprise portal.

  1. Do not enter a portal Azure Enterprise.
  2. ChooseTutin the left navigation.
  3. ChooseLogin Guide.
  4. see theRegistration DetailsSection.
  5. Select the pencil icon to the right of the Azure Marketplace field to activate it. Chooseointment .

The account owner can now purchase any service from the Azure Marketplace that previously belonged to the pay-as-you-go subscription.

After the new Azure Marketplace subscriptions are activated in your Azure EA enrollment, cancel the Azure Marketplace services created in the pay-as-you-go environment. This step is critical so that your Azure Marketplace subscriptions aren't left in a bad state when your prepaid payment instrument expires.


MSDN subscriptions are automatically converted to MSDN Dev/Test and the Azure EA offer forfeits any existing monetary balance.

Azure in the open

If you link an Azure in Open subscription to an Enterprise Agreement, any unused Azure in Open credits will be forfeited. Therefore, we recommend that you use up the entire credit of an Azure in Open subscription before adding the account to your Enterprise Agreement.

Accounts with Support Subscriptions

If your Enterprise Agreement does not include a support subscription and you add an existing account with a support subscription to the Azure Enterprise Portal, your MOSA support subscription will not automatically transfer. You must repurchase a support subscription for Azure EA during the grace period by the end of the following month.

department spending ratios

EA customers can set or change spending quotas for each department on a record. The spending quota amount is set for the current prepayment period. At the end of the current Advance term, the system carries over the existing spending quota to the next Advance term, unless the amounts are updated.

The department admin can view the spending quota, but only the company admin can update the quota amount. The company admin and department admin will receive notifications when the quota reaches 50%, 75%, 90% and 100%.

Company admin to set the quota:

  1. Open the Azure EA portal.
  2. ChooseTutin the left navigation.
  3. ChoosedepartmentAba.
  4. Select the department.
  5. Select the pencil icon in the Department Details area or select the+ Add departmenticon to add a spending quota along with a new department.
  6. Under Department Details, enter a spending quota amount in the enrollment currency in the Spending Quota $ field (must be greater than 0).
    • The department name and cost center can also be edited at this time.
  7. Chooseointment .

The department's spending quota is now displayed in the department list view on the department tab. At the end of the current prepayment period, the Azure EA portal maintains spending quotas for the next prepayment period.

The department's quota amount is independent of the current Azure prepayment, and the quota amount and warnings apply to primary usage only. The department's spending ratio is for informational purposes only and does not impose spending limits.

Department admin to view the quota:

  1. Open the Azure EA portal.
  2. ChooseTutin the left navigation.
  3. Choosedepartmentand look at the List of departments with spending ratios view.

If you are an indirect customer, cost features must be enabled by your reseller.

Enterprise User Roles

The Azure EA portal helps you manage your Azure EA costs and usage. There are three main roles in the Azure EA portal:

  • EA-Administrator
  • Head of department
  • count gift

Each role has a different level of access and authority.

For more information on user roles, seeEnterprise User Roles.

Add an Azure EA account

The Azure EA account is an organizational unit in the Azure EA portal. It is used for managing subscriptions and also for reporting. To access and use Azure services, you must create an account or create one for yourself.

For more information about Azure accounts, seeAdd an account.

Oferta Enterprise Dev/Test

As a company admin of Azure, you can allow account holders in your organization to create subscriptions based on the EA Dev/Test offering. To do this, select the Dev/Test checkbox for the account owner in the Azure EA portal.

After checking the Dev/Test box, notify the account owner so they can configure the EA Dev/Test subscriptions required for their teams of Dev/Test subscribers.

The offer allows active Visual Studio subscribers to run development and testing workloads on Azure at special development/test pricing plans. It provides access to the full gallery of dev/test images including Windows 8.1 and Windows 10.

To configure the Enterprise Dev/Test offering:

  1. Sign in as a company administrator.
  2. ChooseTutin the left navigation.
  3. Chooseinvoiceab.
  4. Select the row for the account you want to enable dev/test access for.
  5. Select the pencil icon to the right of the line.
  6. Check the Develop/Test box.
  7. Chooseointment .

When a user is added as an account owner through the Azure EA portal, all Azure subscriptions associated with the account owner, based on the PAYG Dev/Test offer or monthly credit offers for Visual Studio subscribers, are migrated to the EA Dev/ Trial offer converted. Subscriptions based on other offer types such as PAYG and linked to the account holder will be converted to Microsoft Azure Enterprise offers.

The Dev/Test offer is not currently applicable to Azure Gov customers.

create a signature

Account owners can view and manage subscriptions. You can use subscriptions to give teams in your organization access to development environments and projects. For example: testing, production, development and staging.

By creating different signatures for each application environment, you help protect each environment.

  • You can also assign a different service administrator account to each subscription.
  • You can associate subscriptions with any number of services.
  • The account owner creates subscriptions and assigns a service administrator account to each subscription in their account.

Add Signature

Use the information below to add a signature.

When you add a subscription to your account for the first time, you'll be prompted to accept the Microsoft Online Subscription Agreement (MOSA) and a tariff plan. While not applicable to Enterprise Agreement customers, MOSA and a tariff plan are required to create your subscription. Your Microsoft Azure Enterprise Agreement Registration Addendum supersedes the items above and your contractual relationship does not change. If prompted, check the box to indicate that you accept the terms.

Microsoft Azure companyis the default name when creating a subscription. You can change the name to distinguish it from the other signatures in your dataset and to ensure it's recognizable in company-level reports.

To add a signature:

  1. Sign in to the account in the Azure Enterprise portal.

  2. ChooseAdministratortab, and then selectenrollmentat the top of the page.

  3. Make sure you are logged in as the account owner.

  4. Choose+Add signatureand then selectcomparison.

    When adding a subscription to an account for the first time, you must provide your contact information. If you add additional subscriptions, your contact information will be added for you.

  5. ChooseSubscriptionsand select the subscription you created.

  6. ChooseEdit subscription details.

  7. edit thesubscription nameit is atservice administratorand then select the check mark.

    The subscription name appears in reports. The name of the project associated with the subscription in the development portal.

It can take up to 24 hours for new subscriptions to appear in the subscriptions list. After you create a subscription, you can:

Delete Signature

To delete a subscription whose account you own:

  1. Sign in to the Azure portal using the credentials associated with your account.
  2. Select Center from the menuSubscriptions.
  3. On the Subscriptions tab in the upper-left corner of the page, select and select the subscription you want to cancelSign outto open the Cancel tab.
  4. Enter the subscription name and choose a cancellation reason and select theSign outKnopf.

Only account admins can cancel subscriptions.

For more information, seeWhat happens after I cancel my subscription?.

delete an account

Account removal can only be performed on active accounts without active subscriptions.

  1. Select in the company portalTutin the left navigation.
  2. Chooseinvoiceab.
  3. In the Accounts table, select the account that you want to delete.
  4. Select the X icon to the right of the account row.
  5. If the account doesn't have any active subscriptions, selectSimon the account line to confirm the account removal.

Update notification settings

Company administrators are automatically subscribed to usage notifications associated with their registration. Any company admin can change the interval for individual notifications or turn them off entirely.

Notification contacts appear in the Azure EA portal atnotification contactSection. Managing your notification contacts ensures that the right people in your organization receive notifications from Azure EA.

To view current notification settings:

  1. Navigate to in the Azure EA portalTut>notification contact.
  2. Email address - The email address associated with the Microsoft account, work, or school of the company administrator receiving the notifications.
  3. Unsettled Balance Notification Frequency - The frequency at which notifications are sent to each unique company admin.

To add a contact:

  1. Choose+ Add contact.
  2. Enter the email address and confirm it.
  3. Chooseointment .

The new notification contact will appear on thenotification contactSection. To change the notification frequency, select the notification contact and choose the pencil icon to the right of the selected row. Set the frequency toDaily,weekly,a month, ornone.

can you deleteis approaching the end date of the insurance periodeThe date of deactivation and deprovisioning is approachingLifecycle Notifications. Disabling lifecycle notifications suppresses coverage period and contract end notifications.

The Azure sponsorship offer is a limited account sponsored by Microsoft Azure. It is only available via email invitation to a limited number of customers selected by Microsoft. If you are eligible for the Microsoft Azure sponsorship offer, you will receive an email invitation to your account ID.

If you need help, create onesupport requestno portal does Azure.

Migrate to work or school account authentication

Azure Enterprise users can switch from a Microsoft account (MSA or Live ID) to a work or school account authentication type (which uses Azure Active Directory).


  1. Add the work or school account to the Azure EA portal in the required role(s).
  2. If you get errors, the account in Active Directory might not be valid. Azure uses the user principal name (UPN), which is not always the same as the email address.
  3. Sign in to the Azure EA portal with your work or school account.

To convert Microsoft account subscriptions to work or school accounts:

  1. Sign in to the admin portal with the Microsoft account that owns the subscriptions.
  2. Use account owner transfer to switch to the new account.
  3. The Microsoft account should now be free of active subscriptions and can be deleted.
  4. Any deleted account will remain visible on the portal in an inactive status for historical billing reasons. You can filter it out of view by checking a box to show only active accounts.

Glossary of Azure EA terms

  • invoice: An organizational unit in the Azure Enterprise Portal. It is used to manage subscriptions and reports.
  • count gift: The person who manages subscriptions and service administrators in Azure. You can view usage data for this account and associated subscriptions.
  • change signature: An annual subscription or equivalent as subscription changes.
  • Advance payment: Prepayment of an annual amount of money for Azure services at a discounted prepayment rate to be used against that prepayment.
  • Head of department: The person who manages departments, creates new accounts and account holders, views usage details for the departments they manage, and can view costs if they have been given the appropriate permissions.
  • Registration number: A unique identifier provided by Microsoft to identify the specific record associated with an enterprise agreement.
  • company administrator: The person who manages departments, department owners, accounts, and account owners in Azure. You have the ability to manage company admins, view usage data, billed amounts, and unbilled charges for all accounts and subscriptions associated with company registration.
  • business agreement: A Microsoft license agreement for customers with centralized purchasing who want to standardize their entire organization on Microsoft technology and maintain an IT infrastructure on a Microsoft software standard.
  • Business Contract Registration: Joining the Enterprise Agreement program that provides bulk Microsoft products at discounted prices.
  • Microsoft-Konto: A web-based service that allows participating sites to authenticate a user with a single set of credentials.
  • Microsoft Azure Enterprise Registration Addendum (Registration Addendum): An addendum signed by a company that provides access to Azure as part of their company registration.
  • Azure company portal: The portal used by our enterprise customers to manage their Azure accounts and associated subscriptions.
  • Amount of resources consumed: The amount of a single Azure service used in a month.
  • service administrator: The person who accesses and manages subscriptions and development projects in the Azure Enterprise portal.
  • enrollment: Represents an Azure Enterprise Portal subscription and is a container of Azure services managed by the same service administrator.
  • work or school account: For organizations that have set up Azure Active Directory federated to the cloud and all accounts are in a single tenant.

registration status

  • Novo: This status is assigned to an application that was created within 24 hours and is updated to pending status within 24 hours.

  • Pending: The enrollment administrator must sign in to the Azure Enterprise portal. As soon as the connection is established, the record changes to the status "Active".

  • Active: Registration is active and accounts and subscriptions can be created in the Azure Enterprise portal. Registration will remain active until the end date of the Enterprise Agreement.

  • extended indefinitely: An indefinitely extended term occurs after the end date of the Enterprise Agreement. It allows Azure EA customers who have opted for the extended term to continue using Azure services indefinitely at the end of their Enterprise Agreement.

    Before the Azure EA enrollment reaches the end date of the Enterprise Agreement, the enrollment administrator must decide which of the following options to choose:

    • Renew your subscription by adding the additional Azure prepayment.
    • Transfer to a new registration.
    • Migrate to the Microsoft Online Subscription Program (MOSP).
    • Confirm the deactivation of all services associated with the record.
  • Expired: The Azure EA customer has opted out of the extended term and the Azure EA enrollment has reached the end date of the Enterprise Agreement. The subscription will expire and all associated services will be disabled.

  • Transfer: Subscriptions where all accounts and related services have been transferred to a new subscription are shown with the status "Transferred".


    Subscriptions do not automatically transfer when a new subscription number is generated upon renewal. You must include your previous registration number in your renewal documentation to allow for an automatic transfer.

Next Steps

  • Read howVirtual machine reservationscan help save money.
  • If you need help troubleshooting the Azure EA portal, seeTroubleshoot access to the Azure EA portal.
  • read thisFrequently asked questions about expense management and billingfor questions about owning an EA membership.
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